Customer care

Refund & Cancellation Policy

Effective September 7, 2026

We want every Tejera Works subscription to be clear, fair, and easy to manage. This policy applies to subscriptions paid directly to Tejera Works LLC.

Free trials

The trial length and the price that follows are displayed before checkout. Each eligible business may receive one introductory trial. Cancel before the trial ends to prevent the first paid subscription charge; canceling does not create another free trial.

Stop renewal anytime

Company owners may stop renewal through secure subscription settings. The subscription will not renew again, and the account remains available through the end of the already-paid billing period.

No prorated refunds or carry-over

Monthly subscription charges are nonrefundable for a voluntary cancellation, change of mind, or unused time. Canceling does not create a prorated refund, service credit, frozen balance, or carry-over period. Promotional credits or goodwill extensions apply only when Tejera Works confirms them in writing and have no cash value.

Billing problems and required exceptions

Contact us promptly about a duplicate charge, incorrect amount, unauthorized charge, or service failure attributable to Tejera Works. We will investigate and correct verified billing errors. We also provide any refund or remedy required by applicable law. Nothing in this policy waives rights that cannot legally be waived.

How to request help

Email tejeraworks@gmail.com with the company name, account email, charge date, and a short explanation. Never email a complete card number, bank-account number, password, or security code.

Payment disputes

Please contact us first so we can investigate quickly. Nothing in this policy limits rights that cannot legally be waived.